Item:
Title
Award of Contract to EMS Management & Consultants (EMS/MC) for the EMS Billing and Collection Services for Durham County Emergency Medical Services.
Body
Date of BOCC Meeting: August 11, 2025
Request for Board Action:
Agenda Text
The Board is requested to authorize the County Manager to execute a service contract with EMS/MC for the EMS billing and collection services for Durham County EMS for an amount not to exceed Five Hundred Sixty-Two Thousand, Two Hundred Forty Dollars and Thirty-One Cents ($562,240.31) beginning July 1, 2025, through June 30th, 2026
The contract may be renewed for up to four (4) additional one-year terms under the same terms and conditions. At the time of each renewal, compensation to the Contractor may be adjusted based on any increase in EMS call volume, with such adjustments not to exceed five percent (5%) per fiscal year.
The Request for Proposal (RFP) was advertised on April 13, 2025, with responses due to the County by 2:00 PM on May 13, 2025. A total of seven (7) proposals were received. The evaluation committee was composed of four (4) members, two from OES Business Operations and two from the Finance Department. Each committee member independently reviewed and evaluated the submitted proposals. Based on the evaluations, all four members unanimously selected EMS/MC as the recommended vendor to provide EMS billing and collection services for the County
Alignment with Strategic Plan: This item aligns with Durham County Strategic Goal: Safe and Resilient Community.
Resource Persons: Mark Lockhart, OES Director, Marc Ferguson, OES Business Operations Officer
County Manager's Recommendation: The County Manager recommends that the BOCC authorize the County Manager to execute a contract with EMS Management and Consultants (EMS/MC) in the amount of $562,240.31 and to execute future amendments, including renewals, provided that the associated costs have been allocated within the OES operational budget.
Signature...
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